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	<title>Running A Website &#187; CTR</title>
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		<title>How to Quickly Triple your Click-Thru-Rate (CTR)</title>
		<link>http://www.runningawebsite.com/how-to-quickly-triple-your-click-thru-rate-ctr/</link>
		<comments>http://www.runningawebsite.com/how-to-quickly-triple-your-click-thru-rate-ctr/#comments</comments>
		<pubDate>Wed, 30 Sep 2009 11:31:09 +0000</pubDate>
		<dc:creator>Dan Harrison</dc:creator>
				<category><![CDATA[Personal]]></category>
		<category><![CDATA[affiliates]]></category>
		<category><![CDATA[call-to-action]]></category>
		<category><![CDATA[commissions]]></category>
		<category><![CDATA[CTR]]></category>
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		<category><![CDATA[statistics]]></category>

		<guid isPermaLink="false">http://www.danharrison.co.uk/?p=510</guid>
		<description><![CDATA[In an attempt to boost my commissions via affiliates on my eco-gadget review site EnviroGadget, I wanted to see if I could improve the number of visitors clicking through to the merchant website. I don&#8217;t get a commission for all of the products I review on EnviroGadget. However, for the products I do earn a ...]]></description>
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<p><img src="http://www.runningawebsite.com/wp-content/uploads/2009/09/Example-Buttons.png" alt="Example Buttons" title="Example Buttons" width="300" height="300" class="aligncenter size-full wp-image-515" /></p>
<p>In an attempt to boost my commissions via affiliates on my eco-gadget review site <a href="http://www.envirogadget.com">EnviroGadget</a>, I wanted to see if I could improve the number of visitors clicking through to the merchant website. I don&#8217;t get a commission for all of the products I review on EnviroGadget. However, for the products I do earn a commission, I wanted to make sure that I was getting as many people clicking through my affiliate links as possible.</p>
<p>Therefore I decided to run some experiments with different types of button. Just by changing the colour of a button and changing its text a little, I found a way to <strong>triple my click-through rates (CTRs)</strong>! Yep, you read that right, <strong>triple</strong>! Read on to find out how.<span id="more-510"></span></p>
<h3>The Technology</h3>
<p>I have some relatively complex code that I&#8217;ve written to handle the affiliate tracking, and it&#8217;s beyond the scope of this article to explain it in detail. However, I&#8217;ll cover the basics. My affiliate tracking code allows me to create a URL like this:</p>
<p><strong>http://www.envirogadget.com/recommends/a-solar-powered-gadget/g_bn</strong></p>
<p>When that URL is clicked, it redirects the user to the product page on the merchants website, dropping a cookie to ensure that if the user makes a purchase on that website, I get a commission.</p>
<p>The &#8216;<strong>a-solar-powered-gadget</strong>&#8216; part of the URL is the code for a particular product. The &#8216;<strong>recommends</strong>&#8216; part of the URL tells a script on EnviroGadget to redirect a user to a product page using the product code I just mentioned.</p>
<p>The &#8216;<strong>g_bn</strong>&#8216; part of the URL is an example of a special tag that I can use for additional tracking. So I could link to a product using the URL above using many different coloured buttons. If I used a different tag for each different button, it means I can track how many times each button can get clicked. This is what I used to test the different buttons in the experiments below.</p>
<h3>Experiment 1 &#8211; The Hypothesis</h3>
<p>All my affiliate buttons started off being a green Buy Now button. However, I wondered if a contrasting button colour would out-perform my green button (especially as the rest of the site is themed with green). I also wanted to test different button texts too, just too see if the wording had any effect.</p>
<p><strong>Hypothesis 1:</strong><br />
<blockquote>&#8220;I expect contrasting blue buttons to outperform the more subtle orange buttons on click through rates&#8221;.</p></blockquote>
<p><strong>Hypothesis 2:</strong><br />
<blockquote>&#8220;I expect that the less imperative More Info buttons would outperform the stronger Buy Now buttons&#8221;.</p></blockquote>
<h3>Experiment 1 &#8211; The Results Data</h3>
<table class="statistics">
<tr>
<th>Button</th>
<th>Clicks</th>
<th>Percentage of Clicks</th>
</tr>
<tr>
<td>Orange – Shop Now</td>
<td>141</td>
<td>30%</td>
</tr>
<tr>
<td>Orange – Buy Now</td>
<td>135</td>
<td>28%</td>
</tr>
<tr>
<td>Blue – Shop Now</td>
<td>62</td>
<td>13%</td>
</tr>
<tr>
<td>Blue – Buy Now</td>
<td>58</td>
<td>12%</td>
</tr>
<tr>
<td>Orange – More Info</td>
<td>53</td>
<td>11%</td>
</tr>
<tr>
<td>Blue – More Info</td>
<td>26</td>
<td>5%</td>
</tr>
</table>
<div id="attachment_513" class="wp-caption aligncenter" style="width: 310px"><a href="http://www.runningawebsite.com/wp-content/uploads/2009/09/Button-Test-001-Graph.jpg"><img src="http://www.runningawebsite.com/wp-content/uploads/2009/09/Button-Test-001-Graph-300x190.jpg" alt="" title="Improving conversion rates with different coloured buttons" width="300" height="190" class="size-medium wp-image-513" /></a><p class="wp-caption-text">Button Experiment 1 - Orange and Blue</p></div>
<p><strong>Notes:</strong> I was told that &#8220;Shop Now&#8221; was a good button text to use, so I wanted to test that. For some reason, I didn&#8217;t use green in the first experiment. Can&#8217;t remember why!</p>
<h3>Experiment 1 &#8211; Conclusion</h3>
<p>From the results, it&#8217;s clear that my initial theories were completely wrong!</p>
<p>So the results show that the <strong>orange</strong> buttons <strong>considerably outperformed</strong> the <strong>blue</strong> buttons. <strong>The orange Shop Now button more than doubles the CTR compared to the blue button</strong>. Perhaps this has something to do with the emotive effect of colours, e.g. warm v.s. cold colours. Even still, the orange buttons are harder to see with a green background, and blue is more of a contrast to green.</p>
<p>The results show that <strong>More Info</strong> is a waste of time, performing the worst overall. However, <strong>Shop Now</strong> is the strongest performing text, with <strong>Buy Now being a close second</strong>.</p>
<p>Based on these results, I realised I needed to test some more combinations as my assumptions were very wrong.</p>
<h3>Experiment 2 &#8211; The Hypothesis</h3>
<p>Following on from the first experiment, I thought it would be wise to compare the performance of my existing green Buy Now button against orange buttons. I also wanted to test red against orange and green to see if it had any significant impact.</p>
<p><strong>Hypothesis 3:</strong><br />
<blockquote>&#8220;I expect that the brighter red buttons will outperform the green and orange buttons, with the red Shop Now button being the best button for the highest CTR &#8220;.</p></blockquote>
<h3>Experiment 2 &#8211; The Results Data</h3>
<table class="statistics">
<tr>
<th>Button</th>
<th>Clicks</th>
<th>Percentage of Clicks</th>
</tr>
<tr>
<td>Red – Shop Now</td>
<td>81</td>
<td>21%</td>
</tr>
<tr>
<td>Red – Buy Now</td>
<td>78</td>
<td>20%</td>
</tr>
<tr>
<td>Orange – Buy Now</td>
<td>50</td>
<td>13%</td>
</tr>
<tr>
<td>Orange – Shop Now</td>
<td>50</td>
<td>13%</td>
</tr>
<tr>
<td>Red – Buy This</td>
<td>37</td>
<td>10%</td>
</tr>
<tr>
<td>Green – Shop Now</td>
<td>28</td>
<td>7%</td>
</tr>
<tr>
<td>Green – Buy Now</td>
<td>27</td>
<td>7%</td>
</tr>
<tr>
<td>Orange – Buy This</td>
<td>25</td>
<td>7%</td>
</tr>
<tr>
<td>Green – Buy This</td>
<td>7</td>
<td>2%</td>
</tr>
</table>
<div id="attachment_517" class="wp-caption aligncenter" style="width: 310px"><a href="http://www.runningawebsite.com/wp-content/uploads/2009/09/Button-Test-002-Graph.jpg"><img src="http://www.runningawebsite.com/wp-content/uploads/2009/09/Button-Test-002-Graph-300x206.jpg" alt="" title="Improving CTR by using Red" width="300" height="206" class="size-medium wp-image-517" /></a><p class="wp-caption-text">Button Test 2 - Red, Orange and Green</p></div>
<h3>Experiment 2 &#8211; Conclusion</h3>
<p>I had clearly learnt something from the first experiment, and my theory was spot on correct in the second experiment. However, the range of values I obtained was very interesting.</p>
<p>The results showed that using a <strong>red Shop Now button (21% of clicks)</strong>, rather than a <strong>green Buy Now button (7% of clicks)</strong>, there&#8217;s a <strong>3-fold increase in clicks</strong> through to the merchant website!</p>
<p>In general, <strong>red outperforms orange and green</strong>. The <strong>Buy Now</strong> and <strong>Shop Now</strong> are strong call-to-actions, which resulted in a high CTR compared to <strong>Buy This</strong>. I&#8217;ve not been able to come up with a reasonable explanation for the poor performance of the <strong>Buy This</strong> button text.</p>
<h3>Overall Conclusion</h3>
<p>From running these experiments, I learnt 3 things. These 3 lessons are:</p>
<ul>
<li><strong>Check your assumptions</strong> &#8211; I was making incorrect assumptions, so testing my assumptions really paid off. I spotted my mistakes.</li>
<li><strong>Experiment and track everything</strong> &#8211; When you do test something, collect as much data as possible so you can analyse it.</li>
<li><strong>No-one will do it for you</strong> &#8211; I had to run my own experiments to learn my own lessons.  Don&#8217;t rely on my data either, test your sites yourself too!</li>
</ul>
<p>I hope you enjoyed the article and that it motivated you to run your own tests. If you like the pretty graphs, please leave a nice comment, as they took me ages to create!</p>
<h3>Update &#8211; 30th Sept 2009</h3>
<p>John Andrews wrote a great complement to this article on <a href="http://www.johnon.com/704/alwaysbelinkbuilding.html">Always Be Link Building</a>. John quite rightly emphasises the point that button colours, and therefore their respective click-through rates, are very specific to a website and its design. So just to re-iterate, <strong>test different button combinations</strong> yourself, don&#8217;t rely on my data alone!</p>
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